Development of your employees is crucial for the overall success of an organization. eviCore EAP Training Solutions is offered in conjunction with current EAP contracts, and independently as a training tool for employers who are looking for an additional resource. We offer a wide variety of training topics and seminars that will effectively meet your organization’s needs.

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Training Topics

We specialize in working closely with Human Resources and your leadership team to provide proactive solutions that focus on performance improvement. We also assist you with pre-training evaluations and help you to determine measurable and value- driven outcomes. If you are a current EAP client who would like to schedule a session immediately, or are interested in becoming a Training Solutions customer, please call us today at 1-888-276-6632.

eviCore EAP Trainings are delivered in a lecture format and are designed for a minimum number of participants and generally last (1) hour.* They are proactive, educational and demonstrate the correlation between workplace performance, behavioral health, wellness and/or EAP issues. EAP trainings often supplement a more comprehensive training program offered by an employer; however, your EAP is available to work with you to customize EAP trainings to meet your organizations specific needs. EAP benefit enchantment services are activities that do not deduct from available training hours but are free services that help to ensure the effectiveness and value of the EAP benefit.
* Contractual limitations are applicable and costs may be incurred for custom trainings

EAP Training Topics

  • NEW 2019 Sexual Harassment Prevention Training – every employer in New York State is now required to establish a sexual harassment prevention policy and provide employees with an annual sexual harassment prevention training pursuant to Section 201-g of the Labor Law. eviCore EAP will work closely with your HR department to ensure your training on this critical topic meets and/or exceeds the requirements set forth by NYS department of Labor. The EAP can present this information to your employees independently or in collaboration with your HR/Training team. Per the best practice recommendation from NYS, eviCore EAP encourages an in-person group training on this required topic.

Communication Topics

  • Communication Skills for Professionals – Are your employees struggling with their relationships with each other? Is saying the right thing happening less, not more? This training will provide attendees with the skills to improve their communication techniques; improve their listening skills, and using words to build stronger relationships. This is the must have training for the workplace.
  • Advance Workplace Communication – This training is designed to build on the foundation set in our basic EAP communication training. This training includes small group activities and role playing to ensure the skills of professional communication are assimilated into the attendees communication toolbox.
  • Civility and Courtesy in the Workplace – As work demands increase, it is very easy for employees to develop a pattern of communication that is not professional. This training will allow employees to take the time to understand that there is value in paying attention to what they say and how they say it. Participants will be encouraged to overlook differences in communication style and instead speak and act towards each other in a way that is respectful and polite. Participants will learn that being civil at work can enhance effective communication, build team collaboration and have a positive impact on customer satisfaction.
  • Anger Management – What is anger, why do we feel it and what are the workplace consequences? Is your workplace an angry place? Would you like it to be more peaceful? This training will help your employees improve their skills in identifying and reducing their anger, improving their relaxation skills, and reduce their need to rely on anger as a communication method at work.
  • Conflict Management – Employees will improve their skills at resolving conflicts by utilizing problem identification, applying assertiveness vs. aggression and using communication skills as the primary skill set to reduce and resolve conflicts in the workplace.
  • Customer Service Training – This training is designed to address improving customer service well beyond the traditional application of retail and call centers. Knowing that everyone in your workplace is a customer and that meeting their needs will immediately improve your workplace, makes this training a proven way to make a difference in how people work for and with each other.

Health and Wellness Topics

  • Physical Activity and Mood – Physical activity is a necessary part of our daily wellness for both our physical wellbeing and mood management. Incorporating exercise into our daily schedules can be challenging. This training will discuss the need for exercise, some basic exercises to do at work and home and how to make exercise an integrated part of our daily life.
  • Nutrition and Mood – What you eat impacts you on a daily basis. From weight management, to energy, to healthy sleep and overall mood. This training will discuss basic wellness nutrition and how some simple planning and daily choices can improve how we look and feel.
  • Stress Management – This seminar helps participants identify the positive and negative aspects of stress, helps them to identify their unique stressors and provides healthy ways to cope with the demands of work and family while reducing the impact stress can have on their lives.

Workplace Specific Topics

  • Identifying the Impaired Employee – This training is coordinated with your Drug and Alcohol Free Workplace policy to provide members of your organization with the skills, knowledge and ability to recognize and take appropriate action when encountering the suspected substance abuser in the workplace. This training requires a minimum of 4 contractual training hours which will include development and presentation.
  • Responding to Grief and Unexpected Events in the Workplace – This training equips managers with the skills necessary to lead their employees though events which are normal but disruptive to the workplace. Managers will have more confidence on how to respond and the most up to date information about what are normal reactions and how to ensure employees receive the support that they need.
  • Compassion Fatigue - Building Resiliency When Dealing with Loss – This training helps employees in helping professions identify compassion fatigue and build the resiliency needed to ensure they maintain mental wellness while helping others resolve their difficult situations.